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54 BEST BOY 4000
®
SPOT LUMINAIRE USER MANUAL
Mechanism Errors
Errors will be shown after the mechanism code, for example: PAN:Comm Error.
Other Errors
Error Code Explanation Solution
Cal Error
Error resetting position values in motion
processor at beginning of calibration
Check CAN cables/connections, motor
control board
Cal Timeout
An action during calibration took longer
than expected
Check CAN cables/connections, motor
control board
Comm Error
Error communicating with motion
processor
Check CAN cables/connections, motor
control board
Get Position Error
Error when retrieving current position
from motion processor
Check CAN cables/connections, motor
control board
Init Error
Error during initialization of motion
processor
Check CAN cables/connections, motor
control board
Motion Error
Mechanism's actual position is too far
from its commanded position
Check mechanism motion
No Sensor
During calibration, no sensor was found
in the range of travel
Check for mechanism motion, sensor
operation
No Stop
Mechanism which calibrates to a
physical stop did not find that stop
Check mechanism
Sensor Stuck
During calibration, could not find either
edge of the sensor or the sensor did not
turn off as expected
Check for mechanism motion, sensor
operation
Spin Error
Error while sending spin command to
motion processor
Check CAN cables/connections, motor
control board
Stop Spin Error
Error while sending stop spin command
to motion processor
Check CAN cables/connections, motor
control board
Error Code Explanation Solution
Ballast Errors: Parity, Overrun,
Bad Header, Msg Too Long
Various ballast errors Check ballast comm cable/connections
Ballast Heat Sink Over Temp Ballast too hot Check fans
Ballast Short Detected Short circuit on ballast output Check wiring
Ballast Timeout: Lamp Strike Lamp failed to strike Check igniter, lamp
CAN Comm Error
Stopped receiving CAN messages from
motion processor
Check CAN cables/connections, motor
control board
Crossload Timeout
Crossload execution took too long due to
error
Remove any incoming DMX, retry
Data not crossload format
Data in memory is not proper format for
crossload
Load software via computer
DMX busy: cancel crossload
Cannot execute crossload with traffic on
DMX line
Remove incoming DMX control for cross
load
DMX: UART transmit error Transmit buffer busy when trying to send Remove any incoming DMX, retry
Fuse Blown One or more fuses are blown Check fuse on specified board
- BEST BOY 4000 1
- SPOT LUMINAIRE 1
- FOREWORD 3
- II BEST BOY 4000 4
- Notes de sécurité 5
- Revision History 6
- TABLE OF CONTENTS 7
- Appendix B. Glossary 8
- INTRODUCTION 9
- Customer Service 10
- DESCRIPTION 11
- FEATURES 12
- COMPONENTS 13
- Major Components and Controls 14
- SPOT LUMINAIRE USER MANUAL 7 15
- About Moiré Gobos 16
- INSTALLATION 17
- DMX512 Cables 18
- Ethernet Cables 20
- Ethernet Bypass 20
- INSTALLATION PROCEDURES 21
- 3-Point Hang *2-Point Hang 22
- * Requires three brackets 22
- Hanging Bracket (2) 22
- Standard Hang 23
- 18 BEST BOY 4000 26
- Remove Luminaire From Case 26
- Attach to Vertical Truss 26
- Standing Position 27
- Light Shield 28
- Connecting Power and Data 29
- For DMX512 systems 30
- Powering Up the Luminaire 31
- Bypassing Calibration 32
- Setting a Starting Address 33
- Ethernet (Art-Net) Comm 34
- Starting the Lamp 35
- Configuring Comm Loss Setting 36
- OPERATION 37
- MENU SYSTEM 38
- Menu System Overview 39
- Home Screen 40
- Lamp Screen 41
- Configuration Screen 41
- Communication Screen 42
- Status Screen 42
- Information Screen 43
- Test Screen 43
- Test Sub-Menu Screens 44
- DMX512 OPERATION 45
- Counter-Clockwise 46
- Clockwise 46
- 40 BEST BOY 4000 48
- Speed Range 50
- Special Notes 52
- Screen" on page 33.) 53
- Figure 3-4: Blade Positions 53
- Timing Channels 54
- Table 3-3: Timing Channels 55
- 48 BEST BOY 4000 56
- OUT OF ALIGNMENT 58
- GOBO WHEEL #2 58
- PROPERLY ALIGNED 58
- GOBO WHEEL #1 58
- TROUBLESHOOTING 59
- SOFTWARE UPDATE 59
- EQUIPMENT HANDLING 59
- ROUTINE MAINTENANCE 59
- Status Indications 61
- Comm LED 61
- Mechanism Errors 62
- Other Errors 62
- Mechanical Tests 66
- Group Tests 67
- Software Crossload 69
- Adjusting the Lamp 73
- Removing Head Covers 74
- Cleaning the Intake Filters 75
- If using 76
- Cleaning the Lenses 77
- DO NOT use window cleaner! 78
- 74 BEST BOY 4000 82
- 76 BEST BOY 4000 84
- Designer Color Filter 85
- Wheel Hub 85
- Step 6. Replace Head Cover 86
- TECHNICAL SPECIFICATIONS 87
- Best Boy 4000 Spot Luminaire 88
- Best Boy Road Case 90
- Photometric Data 91
- Iris Full Open 92
- 38º Full Angle 92
- 19,100 Field Lumens 92
- 66º Full Angle 93
- 19,500 Field Lumens 93
- 86 BEST BOY 4000 94
- GLOSSARY 95
- Glossary of Terms 96
- Moiré Gobo 97
- Framing 98
- 92 BEST BOY 4000 100
- SPOT LUMINAIRE USER MANUAL 100
- Dallas Office 102
- Dallas, Texas 75247 102
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